O
RDERING M
ETHODS
· ONLINE: By using our secure
SHOPPING CART.
· SNAIL MAIL: By sending your order to us at -
Leonard and Larry Orders
DreamHaven Books
912 W Lake Street
Minneapolis, MN 55408
USA
· PHONE: By calling us at 612-823-6070.
Phone Hours:
11:00 am - 7:00 pm Monday - Friday
1:00 pm - 6:00 pm - Saturday
· FAX: By faxing your order to 612-823-6062. Faxes can be received 24 hours a day.
P
AYMENT M
ETHODS
· CREDIT CARD: Visa, MasterCard, Discover, American Express
For credit card orders, we require the card number, expiration date, security code, and
billing address of the cardholder.
· CHECK: payable to DreamHaven Books (US Funds Only)
Orders paid by check may be held until the check clears.
· MONEY ORDER: payable to DreamHaven Books (US Funds Only)
· NOTE:
We do not accept PayPal.
7% sales tax within Minnesota (7.40% within Hennepin county; 7.25% within Anoka, Dakota, Ramsey, Washington counties). No tax outside Minnesota.
S
HIPPING M
ETHODS AND C
OSTS
W
ITHIN THE U
NITED S
TATES:
· UPS GROUND: $7.50 for any size order. Our preferred method of shipping, the arrival time is 5 business days or less. Only street addresses (i.e. no PO Boxes or military addresses). All packages are insured.
· USPS MAIL: $7.50 for any size order. Postal packages are mailed once a week, which can add a few days to shipping time. We have also noticed that the Post Office tends to lose and damage more packages than UPS.
· RUSH SHIPPING: is available via UPS 3-Day, UPS 2-Day, and UPS Next Day. The shopping cart will calculate your shipping charge for these methods.
F
OREIGN S
HIPPING:
The USPS no longer offers surface mail. A variety of air mail services are available, with 1-2 week delivery time. We will email you with an estimated shipping cost based on exactly what you order, and give you the option of proceeding with the order, or cancelling it if the shipping charge is more than you want to pay.
